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    Role Profile: Remote Collections VA

    Recover More Receivables With a Remote Collections VA in 7 Days.

    Pre-vetted, English-fluent collections specialists trained on FDCPA compliance, skip-tracing tools, and consumer & commercial debt workflows — at 60% less than a U.S. hire.

    Remote collections workstation with CRM dashboard and analytics

    Built to Move Receivables Off Your Aging Report.

    Outbound Collections Calls

    Daily call queues with disposition logging, call recording, and right-party-contact discipline.

    Skip-Tracing & Account Research

    TLO, IRB, LexisNexis Accurint, and public-records research to locate non-responsive debtors.

    Payment Plan Negotiation

    Structured negotiation scripts, settlement authority workflows, and PTP follow-through.

    FDCPA & TCPA Compliance

    Trained on consumer-protection rules, mini-Miranda disclosures, and state-level licensing constraints.

    Plugs into your existing collections stack on Day 1.

    Collect!LatitudeDebtMasterSalesforceTLOxpLexisNexis Accurint

    How We Vet Our Collections VAs.

    1. English & Tone Assessment

      Live verbal evaluation focused on neutral tone, de-escalation, and clear disclosures.

    2. FDCPA & TCPA Knowledge Test

      Scenario-based exam covering consumer-protection rules and prohibited practices.

    3. Collections Software Proficiency

      Hands-on tasks across CRM, dialer, and skip-trace platforms.

    4. Background & Reference Checks

      Identity verification, criminal screening, and prior-employer references.

    Your next chapter

    Ready to lift your recovery rate?

    Get matched with three pre-vetted remote collections specialists, ready to dial inside a week.

    Apply as talent